CASE 01Concept / Digital Foundations
Harbor & Vine Café
Illustrative foundation for a café that needs one credible home for hours, location, menu, and supported online ordering.
02Decision record
The case is organized in the order the decision was made, including what remains unresolved.
- 01
Condition
The fictional café relies on a social profile. Current hours, location details, menu information, and ordering do not have one dependable home.
- 02
Constraint
A small staff needs low operational overhead, customers arrive primarily on mobile devices, and payment data must remain with the ordering provider.
- 03
Decision
Preserve the established ordering platform and build a focused, mobile-first foundation around the questions customers ask before visiting.
- 04
Work
Define the core content hierarchy, design a five-page responsive site, connect a supported ordering flow, and document ownership of the domain, business profile, and vendor accounts.
- 05
Intended Outcome
Customers can find accurate information and enter the hosted ordering flow without the café taking on a custom commerce platform.
- 06
Remaining Risk
Hours, menus, and ordering availability still depend on the owner keeping the source systems current; the handoff must make that responsibility explicit.